FAQ - Common Questions About Sapphires
NATURAL SAPPHIRE & FINE JEWELLERY
What products does Deliqa Gems offer?
Deliqa Gems offers a premium range of natural sapphire gemstones and fine jewellery, including loose sapphires, engagement rings, earrings, and custom-designed pieces. Our collection features a wide variety of colours such as blue, pink, yellow, green, padparadscha, and rare colour-change sapphires.
Are your gemstones natural and ethically sourced?
Yes, all our gemstones are natural and ethically sourced from trusted regions such as Sri Lanka, Madagascar, and Mozambique. We work closely with responsible miners to ensure sustainable and transparent sourcing practices.
Do you provide certification for your gemstones?
Yes, our gemstones are certified and quality-checked to ensure authenticity, origin, and grading. Independent certification provides confidence in your purchase.
Can I create custom jewellery with your gemstones?
Absolutely. We specialise in custom jewellery design, allowing you to create engagement rings, earrings, and fine jewellery tailored to your style. You can choose your preferred sapphire and setting to design a one-of-a-kind piece.
Do you offer engagement rings with sapphires?
Yes, we offer a stunning range of sapphire engagement rings, including custom designs. Sapphires are a durable and unique alternative to diamonds, symbolising loyalty and timeless elegance.
What types of sapphires do you sell?
We offer a wide selection of natural sapphires for sale, including:
- Blue sapphires
- Pink sapphires
- Yellow sapphires
- Green sapphires
- Padparadscha sapphires
- Colour-change sapphires
Each gemstone is unique in colour and characteristics.
Do you ship internationally?
Yes, we provide worldwide shipping, including to the United States and Australia. All orders are securely packaged to ensure safe and reliable delivery.
Shipping to the United States.
We frequently ship to the USA, one of our largest markets with many loyal customers. The USA does not impose import taxes on our gemstones, making your purchase hassle-free. Enjoy a smooth buying experience with fast shipping and access to some of the finest natural gemstones and jewelry available.
Shipping to Canada
Canada is another international country we ship to frequently. While import taxes may apply, we ensure a smooth and efficient shipping process, allowing you to enjoy our exquisite gemstones and jewellery with ease. Experience the beauty of our natural gemstones fast and securely.
How Fast is Handling?
We will post the item within 24 hours of payment clearance (excluding weekends and public holidays).
Do I Need to Sign For The Package?
A signature on delivery is required. A tracking number will be provided. Items will be posted via Australia Post insured 'Express Post or Express Post Platinum' within Australia and 'Express Courier International or FedEx' internationally.
How Long Does Shipping Take?
Expected delivery time within Australia is 1-2 business days. Shipments to Canada and the United States take 2-7 business days and typically to other countries. Destination customs may delay the delivery.
How do I choose the right gemstone?
Choosing the right gemstone depends on your preference for colour, size, clarity, and design. Whether you're looking for a loose sapphire gemstone or a finished jewellery piece, our team can guide you in selecting the perfect option.
Are sapphires suitable for everyday wear?
Yes, sapphires are highly durable gemstones, making them ideal for everyday jewellery, including engagement rings and earrings. They are second only to diamonds in hardness, and exceptional toughness compared to any other coloured gemstones, ensuring long-lasting beauty,
Why choose Deliqa Gems?
Deliqa Gems is committed to offering high-quality natural sapphires and fine jewellery with a focus on craftsmanship, ethical sourcing, and customer satisfaction.
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Ethically sourced gemstones
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Certified and high-quality sapphires
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Worldwide shipping
We aim to help you find or create a gemstone piece that is truly unique and meaningful
14-Day Return Policy on Loose Sapphires
Loose sapphires will be accepted by Deliqa Gems for refund or exchange (excluding any shipping charges and taxes) only from the purchaser identified on the invoice and only if returned in original condition along with supporting documents (i.e. gem identification report), within 14 days of delivery and accompanied by the original invoice. You must contact us prior to return.
How Do I Ship My Return?
Import Taxes
Photography of Gemstones
Photographing gemstones is challenging. Understandably gemstones sparkle when the light reflects off it with movement; the same facet that gives the stone a beautiful sparkle will show a dark or white shadow when photographed. Colour may still vary slightly from the actual colour.
