The unparalleled elegance and artistry of our jewellery is the result of our obsession with highest quality craftsmanship together with our exceptional natural sapphires and diamonds.

If for any reason, the product proves to be defective due to craftsmanship defect, we will happily repair within 24 months of purchasing.

Each of our custom jewellery are made to highest standards. Our jewellery does not leave us to your home without extensive quality checking. We stand by the quality of our workmanship and there is no reason for our workmanship to fall apart. Rhodium plated white gold or platinum rings will require re-plating from time to time. This could be anywhere from 1 year to 5 years depending on the wear. Wear of rhodium plating is not a manufacturing fault and re-plating will incur an additional cost.

Any damage due to wear, tear and/or improper care is the responsibility of the owner. For example, claws holding a gemstones or a diamond does not open up without any pulling and this could happen if the claws catch on cloths. 

Any loss of gemstones is not covered by manufacturing warranty. We encourage you to insure your jewellery the moment it reaches you in your home country. If within Australia, ask us how to insure your precious creation by the time it reaches you or at the time of pick up. 

Make use of our service and bring or send your jewellery in for a complementary annual check up.