The unparalleled elegance and artistry of our jewellery is the result of our obsession with highest quality craftsmanship together with our exceptional natural sapphires and diamonds.
If for any reason, the product proves to be defective due to craftsmanship defect, we will happily repair within 24 months of purchasing.
Each of our custom jewellery are handmade to highest standards. When making custom jewellery, our gold and platinum are pressed to highest strength they can be: this ensures a stronger piece of jewellery. Our jewellery does not leave us to your home without extensive quality checking. We stand by the quality of our workmanship and there is no reason for our workmanship to fall apart.
Any damage due to wear, tear and/or improper care is the responsibility of the owner. For example, claws holding a gemstones or a diamond does not open up without any pulling and this could happen if the claws catch on cloths. Any loss of gemstones as a result is not covered by manufacturing warranty.
We encourage you to insure your jewellery the moment it reaches you in your home country. If within Australia, ask us how to insure your precious creation by the time it reaches you or at the time of pick up.